Job Description
DUTIES & RESPONSIBILITIES:
Ensure rate tables & other back office tables are set up correctly in CTSI (Global Freight Management System) for smooth freight invoices audit.
Work with Regional Logistics Managers/reps to clear freight invoices from Exception Handling (EH).
Proactively identify root cause and seek improvements to reduce freight invoices from hitting Exception Handling (EH).
Answer queries from internal customers & freight forwarders.
Develop transportation cost reports.
Write/revise training documentation when needed.
Provide guidance/training when needed.
Meet targeted Key Performance Indicator (KPI).
Understand, support and contribute to Market Based Management (MBM), Six Sigma, International Standards Organization (ISO) and Environmental, and/or Health and Safety (EH&S) Management Systems by following stated policies and procedures.
Perform other related duties as assigned by management.
Potentially becoming a team lead, supervising direct reports.
WORK EXPERIENCE: 2 - 3 Years in processing Freight Bills