SMB - Business Development Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SMB - Business Development Manager based in India.

This role offers an exciting opportunity to drive revenue growth by helping small and medium-sized businesses adopt innovative solutions that address their evolving needs.
You will be responsible for developing new business opportunities, managing customer relationships, and delivering value throughout the sales journey.
The position combines strategic prospecting, consultative selling, account management, and customer engagement in a fast-growing technology environment.
You will work closely with sales, marketing, and product teams to understand customer challenges and deliver tailored solutions.
This is a high-impact opportunity for a sales professional who thrives on building relationships and achieving measurable business outcomes.
The successful candidate will play a key role in expanding market presence while supporting customers through their digital transformation journey.

The SMB - Business Development Manager will be responsible for developing sales strategies, acquiring new customers, managing client relationships, and achieving revenue targets within the small and medium business segment. The role requires strong commercial awareness, consultative selling skills, and the ability to manage the complete sales lifecycle.

• Develop and execute sales strategies focused on acquiring and growing SMB clients across targeted industries and regions.
• Identify, qualify, and engage prospective customers through inbound leads, outbound prospecting, cold calling, networking, and industry events.
• Manage the complete sales cycle from initial outreach and discovery conversations through solution presentation, negotiation, and contract closure.
• Build and maintain strong relationships with SMB customers to ensure satisfaction, retention, and opportunities for upselling and cross-selling.
• Understand customer challenges and business objectives to recommend relevant solutions and value propositions.
• Consistently achieve or exceed monthly, quarterly, and annual sales targets.
• Collaborate with marketing and product teams to improve customer acquisition strategies and ensure successful customer onboarding.
• Gather customer feedback and communicate insights internally to support product and service improvements.
• Maintain accurate sales records, pipeline updates, forecasts, and client activity reports using CRM systems.
• Monitor sales performance metrics and identify opportunities to improve conversion rates and sales efficiency.
• Support team collaboration and knowledge sharing to contribute to overall sales success.

Requirements:

The ideal candidate is a results-oriented sales professional with experience selling to SMB customers and a strong ability to build trusted business relationships. A background in technology, SaaS, or high-growth environments is highly valued.

• 5+ years of experience in sales, preferably focused on SMB customers, with a proven track record of achieving sales targets.
• Strong understanding of SMB sales processes, including prospecting, qualification, relationship management, and closing.
• Excellent verbal and written communication skills with the ability to influence business owners and decision-makers.
• Strong negotiation and objection-handling skills with a customer-focused approach.
• Experience managing sales pipelines and customer relationships through CRM platforms.
• Ability to manage multiple opportunities, priorities, and accounts in a fast-paced environment.
• Bachelor’s degree in Business, Marketing, or a related field is preferred.
• Experience in SaaS, technology, or other high-growth industries targeting SMB markets is a plus.
• Familiarity with consultative sales methodologies such as SPIN Selling, Challenger Sales, or Solution Selling is beneficial.
• Ability to work independently while collaborating effectively with cross-functional teams.

Benefits:

• Fully remote working opportunity from India.
• Opportunity to contribute to the growth of an innovative technology solution.
• High-impact sales role with direct ownership of revenue generation and customer acquisition.
• Exposure to SMB markets, consultative selling, and digital transformation initiatives.
• Collaborative environment with opportunities for professional development and career growth.
• Full-time employment opportunity within a fast-growing business environment.