Job Description

We are looking for a talented Billing Specialist to join our growing global team at Sectigo.

The Billing Specialist would generate invoices, reconciles accounts, provides analysis, and performs all activities in the billing function. This position is responsible for the daily billing functions and will work in a timely and courteous manner when responding to inquiries and serves as resource person for all department staff on questions regarding billing and claims issues.

Here are the core functions, responsibilities, and expectations for this role: 

  • Responsible for various billing functions. 
  • Generate and distribute invoices in a timely and accurate manner and in accordance with company policies. 
  • Carry out billing and reporting activities according to specific deadlines. 
  • Perform account reconciliations. 
  • Perform account analysis to understand trends on usage, top ups, and contract expiry. 
  • Suggest and assist with ways to improve process and make workflows more efficient to scale billing activities 
  • Investigate and resolve customer queries. 
  • Process adjustments. 
  • Sales team support with closing sales orders 
  • Assist with month-end closing and monthly Sales analysis report 
  • Assist the Finance Manager with explaining billings variances to budget 
  • Heavy data entry and accurately enters transactions into Sectigo’s accounting system and records any adjustments.  
  • Build and maintain positive internal and external relationships while researching and resolving invoicing issues; communicate with customers via phone, email and mail. 
  • Provide information to auditors. 
  • Perform other tasks, assignments and special projects as needed and specified by management.   
  • Other duties as assigned and related to the nature of this role and company initiatives.

More information about this role:

  • This is a full-time and in-office position, reporting to our Chennai office 5 days a week.
  • This is an individual contributor role, reporting to our Manager, Accounts Receivable.
  • The targeted compensation package for this role is between INR 6 LPA and INR 7 LPA subject upon internal equity and years of experience.