Senior Product Manager

Key Responsibilities and Accountabilities:

• Ensure that every customer derives the most value possible from the platform leading to retention
• Identify, comprehend, and clearly articulate customers' requirements to generate an end-to-end solution to their business challenges
• Analyze and elevate customer's consumption of contract, adoption of the product
• Proactively identify opportunities for the customers to improve operational efficiencies and find suitable campaign entities which could benefit from utilizing AI to grow their business.
• Capturing development areas for product improvement and closed looping with product managers and engineering for necessary corrective actions
• Actively make sure that you are knowledgeable on all aspects of the Shipsy platform