Sr. Technical Instructor

Designation : Sr. Technical Instructor 

Location : Bangalore

This position, reporting to the Manager of Education Services, is responsible for delivering, developing, and maintaining technical courses for VMware distributors, channel partners, customers, and internal employees. Courses will be delivered in traditional lecture/lab settings, and, at times, on-line. 

Responsibilities include: 

Instruction 

• Teaching courses for customers, partners, distributors, and internal employees 

• Conducting train the trainer sessions 

• Working with fellow instructors to improve training materials and delivery 

Course Development 

• Developing custom courses using and extending existing training curriculum 

• Working with subject matter experts to validate course design and content 

• Working with course developers and marketing to determine curriculum needs 

• Updating and maintaining existing courseware and labs 

Other 

• Traveling 50% to 60% of the time 

• Working with VMware’s Technical Publications and Systems Engineering group to ensure consistency of product documentation and training materials, and to exploit opportunities for reuse of these materials 

• Investigating, developing, and implementing programs for alternative education channels for customers and strategic partners, such as online “webinars”, eLearning, and technical awareness seminars 

• Assisting in interviewing and selecting new technical trainers 

• Mentoring new trainers, and providing support to other trainers, especially those based off-site 

• Supporting VMware sales by acting as a strong advocate for VMware products both inside and outside classes 

• Assisting engineers in product development by discovering and reporting bugs and requesting new features in VMware products